Testimonials

"...I would rate their customer support as second to none"

"Having worked with Jon and Arthur for over 7 years, I would rate their customer support as second to none. Jon is exceptionally knowledgeable about Solid Edge, quick to solve problems and offer advice. I would not wish to lose that support and have no problems in recommending Ingenea as a company to deal with."

Rob Field - Access Limited

"...privileged with excellent service and support..."

"During our association with Ingenea we have been privileged with excellent service and support from Jon and Arthur across the whole spectrum of our Solid Edge activity. This enables us to use Solid Edge as an engineering tool knowing that any issues or questions we may have with it will be answered or resolved quickly."

Phil Godfrey - David Brown Hydraulic Systems Limited

"...VIP treatment..."

"Excellent training support and advice over many years and always given the VIP treatment by being placed first in the queue."

Jon Ineson - David Brown Hydraulic Systems Limited

"Their knowledge of the Product is exceptional..."

"We at Interfleet Technology have worked with Jon and Arthur for many years and their help and support is first class. Their knowledge of the product is exceptional along with the training they provide."

Graham Spencer - Interfleet Technology Limited

"...help and information at a high professional level..."

"With every release of Solid Edge there is the need for telephone support to guide and inform. I have found Ingenea to be very good at supplying help and information at a high professional level. Good work chaps!"

Steve Bridges - Electrox

"...they are better by a factor of 10."

"In all my dealings with both Jon and Arthur they have responded quickly and very professionally to all my queries. To compare them with previous support from a top 3D package I would say they are better by a factor of 10."

Terry Hyde - Fern-Howard Limited

"...they have been extremely good at dealing with any queries or problems."

"I have been getting support for Solid Edge from Arthur and Jon for nearly ten years. From the initial training right through to supporting the latest updates, they have been extremely good at dealing with any queries or problems. No matter how silly my questions, an answer has been promptly supplied usually followed up a few days later to make sure I have overcome the problem."

Gordon England - K E Developments Limited

"...extremely helpful and knowledgeable..."

"The service and support offered by Ingenea is first class. Jon & Arthur are extremely helpful and knowledgeable of the products they offer."

Penny Panagi

"...services, support, training and tutorials have all been well presented..."

"We have used Solid Edge for many years now and have always been excellently supported by Jon and Arthur in all areas. Their services, support, training and tutorials have all been well presented and concise making a good product even better."

Paul Rowe - Mecmesin Limited

"...always available to answer any queries and questions."

"Jon & Arthur at Ingenea introduced us to Solid Edge 5 years ago. In this time they have supported us and this product very competently and at all times have remained professional, friendly and are always available to answer any queries and questions."

Jon Norton - Monument Tools

"...provided a wealth of useful information."

"Jon, Arthur and the Ingenea team are always there when I need them and have always quickly resolved any issues I have, and provided a wealth of useful information."

Adam Clatworthy

"...providing first class training and technical support..."

"I am a freelance Design Engineer and I have been using Solid Edge since 2002. Jon and Arthur have been a constant aid to me during the last 7 years. Initially guiding me through the 2D to 3D conversion process and subsequently providing first class training and technical support. All this carried out in a highly professional, but at the same time, personal and friendly manner."

Adrian White - Solid Developments

"...Often going the extra mile to help us get exactly what we need..."

"We have been using Solid Edge since Version 15 and have always had first rate support from Ingenea. Often going the extra mile to help us get exactly what we need from the system"

George Hutsby - Specialist Tooling Technologies Limited

"...they have never failed to resolve a problem."

"For many years the support and training received from both Arthur and Jon has been excellent. Their response has always been prompt and they have never failed to resolve a problem."

Pete Tomlins

"...highly skilled, helpful and above all sympathetic..."

"I have dealt with both Jon and Arthur for many years, with Ingenea and before and I have always found them and those working for them to be highly skilled, helpful and above all sympathetic to the less skilled user who may need to be talked through a solution. I would, and indeed have recommended Ingenea to people I have met in my personal and professional life."

Mark Wells

"...With the support and encouragement of Jon & Arthur we have started our own company..."

"When we changed over to Solid Edge back in the V8 days it was with some trepidation; however I can honestly say that once used I would never go back to 2D drafting. With the support and encouragement of Jon & Arthur we have started our own company and not looked back. Jon has always been helpful above and beyond the call of duty even when I have called him late on a Saturday night. "

Barry Robbins - Design Engineered Solutions Limited

"...support and training have been second to none..."

"I can honestly say that apart from offering an excellent CAD package in Solid Edge, the professionalism, customer service, support and training have been second to none. Coupled with the "Ingenea" personality and wit of Jon & Arthur."

Pete Watson - Alphameric Solutions Limited

"...thorough and expert training..."

"Ingenea has always provided thorough and expert training to support new products and upgrades."

David Marsden

"...prompt responses to all queries..."

"Many thanks to Jon & Arthur for their prompt responses to all queries, questions & problems over the last year."

Paul Sanders - DG8 Design and Engineering Limited

"...All our queries have been answered..."

"I have always found the support that we have been given by Jon to be first class. All our queries have been answered and usually within the hour. This is a great benefit with the short lead times we have to work within."

Carl Treleaven

"...helpful and prompt..."

"Jon and Arthur have always been helpful and prompt in resolving our problems."

Rami Gordarznia

"Good friendly service..."

"Good friendly service - Nothing is too much trouble."

Ian Robinson

"The support we receive from Ingenea is second to none..."

"The support we receive from Ingenea is second to none. It is such a comfort to know we can always rely on their expertise and experience and nothing is too much trouble for Jon and Arthur."

Nina Myers - DG8 Design and Engineering Limited

"...a quick and robust solution will be found..."

"Can't wait until I can once again call on Jon and Arthur to get me out of trouble knowing that a quick and robust solution will be found minimising lost time."

Colin Williams

"...we intend to maintain our connection with Jon and Arthur because of their professionalism and conviction to their customers."

"We have always received prompt and positive replies from Jon and Arthur when dealing with Solid Edge related problems. Their training and willingness to assist has been the best we could ask for."

Mark Pennels

"...a source of helpful support for all things Solid Edge..."

"Ingenea are a source of helpful support for all things Solid Edge, ready to represent the customer/user in dealing with difficulties with the software supplier, as well as advising and helping on application of the software in the real world."

Pete Bessey - Hothouse Product Developments

"...knowledge and support of Solid Edge to be of the highest calibre..."

"I have worked with Arthur & Jon for approximately 10 years. During that time I have found them both to be highly professional individuals. The knowledge and support of Solid Edge to be of the highest calibre. I would recommend Ingenea without hesitation."

Matthew Hunt

"...first class..."

"Help from Jon and his team has been first class, no problem has been too large or too small, thanks."

Peter Cockburn - Hardigg UK Limited

"...a source of helpful support for all things Solid Edge..."

"Ingenea are a source of helpful support for all things Solid Edge, ready to represent the customer/user in dealing with difficulties with the software supplier, as well as advising and helping on application of the software in the real world."

Andrew Campbell - Campbell Coutts Limited

"...excellently delivered and easy to comprehend..."

"I have attended two Solid Edge training course run by Jon. On both occasions the training was friendly, excellently delivered and easy to comprehend. I thoroughly enjoyed the training and would not hesitate to contact Jon should a further training need arise."

Lloyd Wye

"...excellent product knowledge and a pleasure to work with..."

"Great guys, excellent product knowledge and a pleasure to work with both in the past and hopefully the future."

Brian Chadwick - On Track Design Solutions Limited

"...very helpful and efficient..."

"Jon has always been very helpful and efficient in answering any questions I may have regarding Solid Edge."

David Scott

"...extremely effective in the day to day support they provide..."

"We have always found the Ingenea team to be extremely effective in the day to day support they provide. This coupled with the frequent training opportunities make them an ideal business partner."

Ben Gooch - Hope Technical Developments